Reference

What You Agree To When You Use detik288

These terms set out the rules that apply to your account, your transactions through DANA, OVO, and GoPay, and your access to every part of the detik288 platform — available where local law permits.

Account eligibility rulesDANA, OVO, GoPay transaction termsJurisdiction-dependent accessAccount suspension conditionsHow to raise a dispute

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ACCOUNT SECURITY

How We Protect Your Account and Data

Your account data and transaction history — including every DANA, OVO, and GoPay movement — are stored with encryption in transit and at rest. We retain transaction records for the period required by applicable regulations, after which they are deleted or anonymised. You can request a copy of your account data or ask us to correct inaccurate details by contacting support with your account ID. Cookie data collected during your sessions is used only to keep you logged in and to remember your device; it is not sold to third parties.

Data Retention

We keep your account and transaction records only as long as required by applicable rules. After that period, records are deleted or anonymised — you can ask us about the timeline for your account.

Cookie Use

Cookies on detik288 maintain your session and remember your device for faster access on return visits. No cookie data is shared with advertisers or sold to outside parties.

Data Access Requests

You have the right to request a copy of the personal data we hold on your account. Submit the request through the Help Centre with your account ID and we will respond within the timeframe local law requires.

Account Security Steps

Every login triggers an OTP sent to your registered number. If you suspect unauthorised access, lock your account immediately from the security tab and contact support — we can freeze linked e-wallet connections while we investigate.

How These Terms Apply to Your Account

detik288 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the complete agreement between you and detik288 for all account activity. They cover how your account is created and verified, how funds move through your chosen e-wallet — DANA, OVO, or GoPay — and what happens if a transaction is disputed or a

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session is interrupted. We may update these terms when our services change or when applicable regulations require it; we will notify you through your registered account before any material change takes effect. Continued use of the platform after that notice counts as acceptance. Access to certain
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features depends on your location and whether local law in your region permits it — if you are unsure, check the eligibility section in your account settings before depositing. Players in Makassar and other parts of Indonesia should confirm that online gaming activity is permitted under
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the rules that apply to them. These terms do not override any mandatory consumer protections that apply in your jurisdiction. If any clause is found unenforceable, the remaining terms stay in force. For the current version of these terms, always refer to this page at detik288/terms-conditions/.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, a transaction via DANA, OVO, or GoPay, or a suspension decision, our support team is available around the clock. Reach out through any of the channels below and include your account ID so we can pull up your record quickly.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your account, and what to do when something is unclear.

Yes. Every transaction processed through DANA, OVO, or GoPay on your account is covered by these terms. The specific steps for each e-wallet are shown in your account's payment section.

No. We notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice means you accept the updated terms.

Access depends on whether local law in your region permits it. If your region becomes restricted, we will notify you and explain what happens to any balance in your account wallet.

Contact support via live chat or the Help Centre with your account ID and the transaction reference. We will review the record and respond with a written outcome you can keep for reference.

We retain data for the period required by applicable regulations. After that, records are deleted or anonymised. You can ask support for the specific retention timeline that applies to your account.

Yes. Submit a data access or correction request through the Help Centre with your account ID. We will respond within the timeframe that local law requires for your region.

What You Agree To When You Use detik288

How We Protect Your Account and Data

Data Retention

Cookie Use

Data Access Requests

Account Security Steps

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 Can detik288 change these terms without telling me?

03 What happens to my account if I am in a region where access is restricted?

04 How do I dispute a transaction that went through my OVO or GoPay wallet?

05 How long does detik288 keep my account data?

06 Can I request a copy of my personal data or ask for corrections?

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